Last updated: 7/10/2026
Welcome to UnitedSep. By using this website or engaging with UnitedSep’s products and services, you agree to the following terms:
Use of Our Website
You agree to use this website for lawful purposes only. You may not use our website in any way that could harm, disable, or impair our services or interfere with other users.
Products & Services
UnitedSep provides septic additives and wastewater treatment solutions designed to support septic system performance. Our products are intended for proper use in accordance with provided instructions.
We do not guarantee specific results, as system performance may vary based on environmental conditions, system condition, and usage.
Orders & Payments
All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. Prices are subject to change without notice. Payments must be completed at the time of purchase unless otherwise agreed.
Shipping & Delivery
We aim to process and ship orders promptly. Delivery times may vary depending on location and carrier. UnitedSep is not responsible for delays caused by shipping carriers or unforeseen circumstances.
Returns & Refunds
We are committed to providing quality products and a positive customer experience.
To qualify for a standard return, products must be unused or in original condition unless defective. Refund eligibility may vary depending on the situation. Products that arrive damaged, defective, or incorrect may qualify for a replacement or refund after verification. Approved refunds will be issued to the original payment method, excluding shipping charges unless the return is due to an error by UnitedSep.
To request a return or refund, please contact us at customercare@unitedsep.com with your order number, reason for the request, and photographs if the product is damaged or defective.
Limitation of Liability
To the fullest extent permitted by law, UnitedSep shall not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or website.
Our products are designed to support septic system function but do not replace proper maintenance, inspections, or professional services.
Disclaimer
All information provided on this website is for general informational purposes only. While we strive for accuracy, we make no warranties regarding completeness, reliability, or suitability.
Products are provided “as is” without warranties of any kind, except where required by law.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of Georgia, United States.
Changes to These Terms
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with an updated effective date.
Contact Information
If you have any questions about these Terms, please contact us:
UnitedSep
Email: customercare@unitedsep.com
Phone: 866-688-7218